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The Super Operations/Administration Award for Excellence recognises and rewards the achievement of Operations/Administration professionals within the Representative (Not-for-Profit) Superannuation Industry.
This award is open to individuals and teams whose role is to participate in administering or operating their fund.
CEOs and/or Fund Secretaries of AIST member funds are required to endorse the nomination of one of their Operations/Administration staff or team for this award.
The CEO and/or Fund Secretary can delegate responsibility for the nomination to their selected representative to complete the relevant documentation.
Relevant titles/positions for Award categories:
Individuals
- Operations Manager
- Administration Manager
- General Manager
- Company Secretary
- Business Manager
- Insurance Manager
- Claims Manager
- Human Resources Manager
- Office Manager
- Tax Manager
- Administration staff
- Operations staff
- In-house call centre staff
- Any other employees working in administration and operations area
Team
- Operations Team
- Corporate Services Team
- Administration team/department
CEOs and/or Fund Secretaries should consider which employees or team has demonstrated the following characteristics throughout the year:
- Relationships with peers and colleagues
- Ethical and honest behavior
- Ability to work independently or unsupervised
- Commitment to achieving the organizations goals
- Ability to prioritise workloads to achieve deadlines
- Innovation and more…
Judges will be looking for the following aspects:
- Demonstration of clear understanding of goals and purpose of their role within the organisation.
- Strives for continuous improvement in their role.
- Ability to manage a difficult situation or task to positive resolution.
- Commitment to exceeding customer needs.
- Meeting key performance indicators.
View the full Team and Individual Awards nomination criteria 
The individual or team winner of the Super Operations/Administration Award for Excellence will be presented with a $5,000 scholarship to be used for professional development. This award is to commemorate their achievement and will be presented at the Awards for Excellence Gala Event in Melbourne, at the Sofitel Melbourne On Collins on Tuesday 14th December from 6:30pm to 11:00pm.
All entries must be submitted electronically through this website.
Entries open on Tuesday 1 July and close on Friday 15 October 2010
